Talk to the ItIsMe Team

Whether you are setting up your first website, waiting on account approval, upgrading your plan or stuck on something in the Android app — we are a message away. WhatsApp is the fastest way to reach us.

Message Us on WhatsApp

How to Reach Us

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WhatsApp — Fastest

Best for quick questions, account issues and anything you can explain with a screenshot.

+91 8375012908 →

Email Support

Best for detailed issues, billing questions and anything that needs a file or document attached.

support@itisme.in →
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Phone

Call us during working hours if you would rather talk it through than type it out.

+91 8375012908 →
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Want to Sign Up?

You do not need to contact us to start. Register directly and pick your link in a couple of minutes.

Create your website →

Office and Working Hours

ItIsMe is built and supported by V2S Infosystem Private Limited, a software development company working since 2015. Support is handled by the same team that builds the platform — not an outsourced desk.

ADDRESS

V2S Infosystem Private Limited
2/352, Subhash Nagar
New Delhi – 110027, India

WORKING HOURS

Monday – Saturday
10:00 AM – 7:00 PM IST
Closed on Sundays and public holidays

RESPONSE TIME

WhatsApp within working hours is usually quickest. Email is answered within one working day. New registrations are reviewed within 24 hours.

What We Can Help You With

Tell us which of these you are writing about and we can usually resolve it in the first reply.

Registration and approval

You have signed up and are waiting on approval, or your preferred name was already taken.

Login and account access

You did not receive your credentials email, or you cannot get into your dashboard.

Plans and upgrades

Moving from Basic to Professional at ₹999/year or Enterprise at ₹1,999/year, or a billing question.

Android app issues

Trouble installing the app, uploading photos, publishing posts or updating products from your phone.

AI chat assistant

Your assistant is answering incorrectly, or you want help shaping what it knows about your work.

Business and partnerships

Bulk accounts for a college or an organisation, resellers, or a custom build by the V2S team.

Before You Message Us

A few things you can sort out yourself in less time than it takes us to reply:

  • Waiting on approval? New registrations are reviewed within 24 hours. If it has been longer than that, message us with the name you registered.
  • Credentials email missing? Check your spam and promotions folders first — that is where it lands most often.
  • Changes not showing on your website? Hard-refresh the page. Edits from the dashboard and the Android app appear in real time, so a stale cached page is the usual cause.
  • Need Business Mode? It is included on the Professional and Enterprise plans and can be switched on from your dashboard once you upgrade.
  • Reporting a problem? Send your website link and a screenshot. It roughly halves the number of messages it takes to fix.

Frequently Asked Questions

What is the fastest way to contact ItIsMe?

WhatsApp on +91 8375012908 during working hours, Monday to Saturday, 10:00 AM to 7:00 PM IST. You can also email support@itisme.in at any time, which is answered within one working day.

Do I need to contact support to create my website?

No. Register on the homepage, choose your name and submit. Our team reviews new sign-ups within 24 hours and emails you your login details once approved. Contact us only if something goes wrong or takes longer than that.

Who actually answers my message?

The V2S Infosystem team in New Delhi, who build and run ItIsMe. Support is not outsourced, so technical questions reach someone who can act on them.

Can I get help on a weekend?

Our working hours are Monday to Saturday. Messages sent on a Sunday or a public holiday are picked up the next working day. Your website and its AI chat assistant keep running the whole time.

I want to upgrade my plan. Who do I talk to?

Message us on WhatsApp or email support@itisme.in with your website link and the plan you want — Professional at ₹999/year or Enterprise at ₹1,999/year — and we will move you across.

Do you take custom development work?

Yes. V2S Infosystem builds recharge platforms, e-commerce systems, travel portals, ERP and CRM solutions and custom business applications. Email support@itisme.in with your requirement and it will be passed to the right team.

Still Have a Question?

Send us a message and we will get back to you. If you have not started yet, you can register and have your website live without waiting for a reply.

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